Reviews from Clients at Nicholas Mee

5 star customer service, 5 star experience. Can not recomend highly enough. Small issue with my car was rapidly diagnosed, clearly explained to me and repaired inexpensively.

Beautiful location and facility and very friendly receptionist too. Thank you Oliver for a very good customer experience.

Review left on Google March 2024

Good afternoon Oliver,

I thought I must just say a big thank you for a job well done.

The car drove superbly well on the way home, and gave me the opportunity to reacquaint myself with what terrific cars Astons are to drive.

The quality of the service and workmanship at Nicholas Mee is second to none, and the attention to detail is exemplary. Also your liaising with Grange for the warranty claims was clearly at a level that couldn’t be achieved by others.

Please pass on my sincerest thanks to the whole team at Nicholas Mee for an outstanding service.

Having now discovered Nicholas Mee I can assure you that I will always be entrusting my Aston to you in the future.

Best regards

Review from a recent customer with our Service and Aftercare Team

Dear Nick and Neal,

It was a pleasure to spend time with you both on Friday and to catch up with all things Aston Martin!

I just wanted to say a big “thank you” for how you prepared the car and for being so completely organised in the delivery process. It will always be a very memorable day for Tom and myself……

You will be pleased to know that we had a safe journey home – with both of us having a chance to drive – the car is awesome – a really wonderful driving experience. Whoever set up the carburation got it spot on, the car performed faultlessly with really smooth throttle response and of course amazing performance !


Review from a customer who recently purchased a 1989 Aston Martin V8 Vantage X-Pack with Nicholas Mee

1989 aston martin v8 vantage x pack

Our Trim and Upholstery department recently completed a re-trim on an Instrument Binnacle on a DB9:


“I am blown away by the quality and craftsmanship. I am a product designer, so attention to detail is my thing – I’m impressed.”

Review left by email in November 2023


I would just like to thank all the team at Nicholas Mee involved in servicing my car today and for providing a welcoming atmosphere and customer service. I will be returning to Nicholas Mee in future and recommend any Aston owner to do likewise.

Richard Brooks

Review left on Google 25th July 2023

A Superb company to deal with. Communications excellent and the recovering of my binnacle amazing. Highly recommend their services.

Michael

Review left on Facebook 17th July 2023

Absolutely delighted with the help from Neal in the swift sale of my Vantage AMR. A real and proper business to deal with - highly recommended.

Phil

Review left on Google on July 14th 2023

Dear Chris,

Just a quick email to thank you, Oliver and the team for the work you have recently done on my car. If you told me correctly, I think you said Johannes was really responsible for most of the work, especially the tuning and it is running so very well at the moment – so thank you and to you all – it is really appreciated as I never really see the people who do the work.

The car came back with a lovely deep shine and the wheels looked fabulous, I really never know how you get them so good – I cannot clean them as well as you – perhaps a lesson one day!!

Like all of the old cars they are a labour of love and there is always something to do….

Thank you and I now need to enjoy it whilst the good weather lasts.

Very best wishes to all of you and for what you do, it is appreciated.

Regards

James

Review left by Email on June 7th 2023

Dear Oliver,

I do hope that I’m not tempting providence but the car is going beautifully.

The Nicholas Mee team has done an excellent job of rekindling my joy and confidence in driving it (and simply gazing at it).

How I wish that I’d realised four or five years ago that you had moved your workshop to Hatfield.

Kindest regards, Nick

Review left by Email on May 26th 2023


Thank you Oliver and colleagues for an excellent service! Regular updates on the progress and recommendations. Much better experience than the main dealer. Will definitely have my next service and/or repair done by Nicholas Mee.

Phil

Review left on Google May 22nd 2023

Great work on my 2013 Vanquish and overall great service by Oliver.

Especially happy with the QuickSilver Exhaust!

Yogi

Review left on Google May 16th 2023

Needed some hard-to-find parts for my DB7 in the US. After an extensive on-line search, NM had the best prices and easiest to navigate schematics. After making the order, I called to verify. Exceptional customer service in a stuffy market!

James Streicher

Review left on Google Mar 27 2023

I took my Ferrari 612 for repairs to the internal headlining. From the first consultation to picking up the car following the work the service received and workmanship was exceptional. Highly recommended.

Benjamin

Review left on Google 24 March 2023

Hi Chris

This is to express my delight in receiving the Rapide S back in such outstanding condition. I have never had such a professional and personal service in the 4 years that I have owned the car.

From discussing the extent of the service required to handling an irritating whistle from the door mirror(s), something that two other garages had been unable to identify, let alone find a reason for, polish out Pigeon poop (amazing job), and bring to light previously unknown issues for addressing, your technicians have interpreted and followed up-on just what I had hoped. Moreover the clean left the vehicle pristine for collection, thank you.

Seeing many cars from day to day, it must be hard to maintain enthusiasm like this, but you and your guys certainly go the extra mile. I feel very fortunate to have the car but also to have you 30 minutes from home to pick-up the phone to, knowing that you can help provide the answer.

Once again thanks for pride, so clearly shown in their work by your team

Andrew

I can't heap on enough praise for this company! Booked my car in for a brake issue and MOT... to which was soon added a failed fan belt and they took it in their stride. I have found my new Go-To garage of choice.

Alastair B

Took my car to NM recently for some simple, routine service work and they excelled in every area. It’ll be a pleasure to use them more regularly once my manufacturer warranty expires. Their team are friendly, knowledgeable, very diligent and keen to help. They are also very competitively priced given their overheads/equipment/expertise is more comparable to that of a main dealer than an indy operating out of an industrial site.

Arthur K – Vantage GT8​

I have today, and with much delight, had my refurbished car off-loaded here in London following its extended sojourn in the deep west country and subsequent 'rehabilitation' at your facility in Hatfield.

My purpose in writing to you today is simply to pass on my appreciation for, and commendation of, David Willoughby who guided me through the process expertly. It's worth expressing these things, and giving credit where it is due. I'm aware that I am an anxious customer at the best of times and David's patience and ready advice were of great assistance to me.

I've enjoyed popping up to Hatfield and I hope you will not be reluctant to see me again next year for the next annual service and perhaps some further improvements.

Thank you so much for a wonderful buying experience!

Fantastic service & great coffee!

Which is why we love buying from independent businesses!​ 

I took the car out for a spin today and was very impressed with the ease of starting and performance of the engine when running. It seems almost a different car! I really enjoyed the drive and acceleration.

My thanks to you and your colleagues who worked on the car as the engine is now in fine fettle indeed.

Just wanted to drop you a line to say thank you for the way you conducted the sale. The car drove beautifully!

We are all too quick to moan and complain but I would like to thank you for the way the DB5 is running and also for the work that you did over the winter.

Its running superbly well and so silky smooth that it is a real joy to drive - it's been tuned so well and I notice the difference. Please thank the guys - I would like to know who does what, please so when I next meet them I am more conscious of their involvement in my car. Even down to the person who has kindly given it such a good polish, the wheels too!!

Thanks is due to you all - I appreciate it and it's been a joy to drive these last two weekends and gain the good stare!!

I purchased my 2011 DBS Volante from Nicholas Mee & Co over two years ago and they have looked after it ever since.

The buying experience was excellent and the car has been fantastic. Their service team are also top notch - a very personal service all round.

I always look forward to a visit and have enjoyed a couple of the events they regularly organise for their customers.

Duncan Harvey

Drive back was great as traffic good. The car is sublime. So much power compared to even my old Vantage V12 manual. What a superb car. Very pleased. The manual configuration will take some getting used to but definitely part of the pleasure. Awesome wee beasty!

James R

Personalised care for your Aston Martin. They'll pick up your car, but you have to go visit, to chat with the fantastic staff and to see the fabulous range of Aston Martins of all vintages they have for sale and the customer car they have under restoration.

Charles H

!-- Chatra {literal} -->