I have today, and with much delight, had my refurbished car off-loaded here in London following its extended sojourn in the deep west country and subsequent 'rehabilitation' at your facility in Hatfield.
My purpose in writing to you today is simply to pass on my appreciation for, and commendation of, David Willoughby who guided me through the process expertly. It's worth expressing these things, and giving credit where it is due. I'm aware that I am an anxious customer at the best of times and David's patience and ready advice were of great assistance to me.
I've enjoyed popping up to Hatfield and I hope you will not be reluctant to see me again next year for the next annual service and perhaps some further improvements.
Thank you so much for a wonderful buying experience!
Fantastic service & great coffee!
Which is why we love buying from independent businesses!
I took the car out for a spin today and was very impressed with the ease of starting and performance of the engine when running. It seems almost a different car! I really enjoyed the drive and acceleration.
My thanks to you and your colleagues who worked on the car as the engine is now in fine fettle indeed.
Just wanted to drop you a line to say thank you for the way you conducted the sale. The car drove beautifully!
We are all too quick to moan and complain but I would like to thank you for the way the DB5 is running and also for the work that you did over the winter.
Its running superbly well and so silky smooth that it is a real joy to drive - it's been tuned so well and I notice the difference. Please thanks the guys - I would like to know who does what, please so when I next meet them I am more conscious of their involvement in my car. Even down to the person who has kindly given it such a good polish, the wheels too!!
Thanks is due to you all - I appreciate it and it's been a joy to drive these last two weekends and gain the good stare!!